APEGNB has created a new online portal experience called myAPEGNB that will allow improved tracking of CPD activities, a simplified way to update your personal information, an easy to use member directory, as well as improved access to receipts, payment methods and invoices.
Just some of the benefits of myAPEGNB
- Understand and manage your regulatory obligations using the new dashboard
- Receive notifications about your activities
- Easily view and update your personal information such as legal name, address, and contact information
- Manage and pay your invoices online
- View, download, or print your receipts
- Apply online for a reduction in dues
- Track and manage all your Continuing Professional Development information in one place
- View your status with APEGNB and be informed of your current good-standing status
MORE FEATURES COMING SOON!
From August 19- October 1, the APEGNB online payment portal will also be under construction and will not be functional during this period. However, we will continue to be able to accept e-transfer payments (email@example.com) during this time. For any questions or concerns about this, please contact firstname.lastname@example.org or call 1-888-458-8083. We apologize for any inconvenience.
Q: Who needs a myAPEGNB account?
A: If you are a current member of APEGNB, you can use your existing member number to access your myAPEGNB account. Moving forward, APEGNB will be going paperless, and this new portal will allow you to make payments, view invoices as well as view and input CPD and other tasks important for your regulatory requirements.
You will need to know the email address APEGNB has on file — the email address at which APEGNB communications are sent to you. You will need to create a new password. Your username will be your member number, which is a letter followed by 4 digits, ex: M9000
Q: I forgot my password — what do I do?
A: If you forget your password after creating your new Member Portal account, you can reset it through the “Forgot password” link on the portal login page. You will receive an email with a link to reset your password. Once the reset process is complete, you can log in to the new Member Portal with your new password. To enhance security, the password requirements are more stringent than the old portal. New password credentials are at least 7 characters with at least one number
Q: I have logged into the Member Portal, but I cannot see my information and/or I am getting error messages? How do I proceed?
A: We are sorry you are experiencing this issue.
If you try to login with your old username and password, you will receive an error message. The most likely reason is you created your account for the new portal using an email address APEGNB does not have on file. The email address you use to create your new account should be the same one APEGNB uses to send you emails and is recorded in our files. If you no longer have access to the email account recorded, or if you forget which email address APEGNB has on file, please send a message via email@example.com.
Q: My account is locked- what do I do?
A: The account gets locked when trying to sign in too many times with an incorrect password. Wait at least an hour and try again.
Q: I am getting a message about ‘cookies’.
You can modify your cookie preferences via your browser if you wish to change how your computer accepts cookies. You also can disable cookies altogether. However, if you disable browser cookies, you may not be able to use some portions of our service.
Q: How do I update my contact information?
A: Please ensure your personal information is complete and current. To update your information, go to the main homepage of your member portal — the first page you see after logging in. Next, click on “Profile.” This will take you to the Profile section of the portal, where personal information is saved. Click on the gear icon listed on the right-hand side to view, edit and save changes to your information.
Q: I can’t open the new portal. How do I proceed?
A: To access and navigate the Member Portal, your device and internet browser must meet specific technical requirements. Please ensure the web browser you use to access the internet is one of the following supported browsers: Chrome, FireFox, Edge or Safari. Please do not use Internet Explorer — the new portal won’t work properly.
The new Member Portal allows members to complete regulatory requirements using a portable device, such as a tablet or smartphone. You may use these devices instead of a laptop or desktop computer. If you are having technical difficulties, please contact us at firstname.lastname@example.org.
Q: How do I navigate the New Member portal?
A: Your customized dashboard with your name and APEGNB number is the first page you see after logging in to the new portal. It also lists the online services and activities you can access.
Depending on your status or engagement with APEGNB, you may see the following services listed which you will be able to update as needed:
- Password and communications
- Professional Development
- Financial Information